Thank you for choosing Money Zone. We are dedicated to protecting your privacy and ensuring that your personal information is handled transparently and securely. This policy explains how we collect, use, and manage your data when you use our mobile application.
By accessing or using Money Zone, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not proceed to use the app.
We collect specific types of data that are necessary to provide responsible, compliant, and efficient loan services. All data is collected with your permission and used only for clearly defined purposes.
We access SMS messages related to financial activity on your device, such as salary deposits, account credits or debits, EMI notices, and loan repayment alerts. Only messages from the past six months are considered. These messages help us analyze your financial habits and assess your creditworthiness.
All SMS data is securely transmitted to https://api.moneyzoneapp.com and permanently deleted after your credit evaluation is complete. We never access private conversations or unrelated content.
We check the list of financial or lending-related apps installed on your device to assess financial behavior and credit risk. Only app names and versions are reviewed.
This data is temporarily processed at https://api.moneyzoneapp.com and erased after analysis.
Camera access may be requested to capture identity documents during the onboarding process. These images help us fulfill regulatory KYC (Know Your Customer) obligations.
All photos are securely uploaded to https://api.moneyzoneapp.com and deleted once the verification process is finalized.
We may collect your phone’s technical identifiers, such as IMEI, model, OS version, and advertising ID, to detect fraud, monitor usage patterns, and maintain app integrity.
This data is processed via https://api.moneyzoneapp.com and erased after use.
We collect your name, contact number, address, occupation, income details, and other identification information as part of the loan application and compliance process.
This personal information is securely handled and permanently deleted after processing at https://api.moneyzoneapp.com.
Your approximate location may be accessed to confirm regional eligibility, prevent fraud, and ensure regulatory compliance. GPS precision is not collected, and location access can be disabled via device settings.
This data is evaluated and then deleted from https://api.moneyzoneapp.com after use.
We request access to your call log solely to detect incoming voice calls used for one-time password (OTP) verification. This helps the app automatically identify voice-based OTPs during login or loan applications. Call log data is securely uploaded to https://api.moneyzoneapp.com and permanently deleted after the verification process is complete. We do not access call content or unrelated call records.
We collect information about your interactions within the app, such as button clicks, screen visits, time spent on pages, and data input attempts. This helps us understand how users navigate the app, identify usability issues, and improve overall performance. The collected behavior data is securely uploaded to https://api.moneyzoneapp.com and permanently deleted after product optimization is completed. This data is not used for personalized advertising or shared with third parties.
Your information is used strictly for the following purposes:
Verifying your identity
Assessing eligibility for credit services
Preventing fraud and misuse
Ensuring smooth loan processing and repayments
Complying with financial laws and regulations
Providing customer service and technical support
We do not use your data for any purpose beyond those mentioned above.
To ensure your data remains safe, we have implemented the following protections:
End-to-end encryption for sensitive data
Secure communication channels for transmission
Controlled internal access to stored data
Automatic deletion of data once processing is complete
Compliance with Tanzanian and international privacy laws
We do not sell or commercially share your personal data. Your data may be shared only under these limited circumstances:
With authorized lending or compliance partners for processing and verification
With technical service providers handling fraud checks and server maintenance
With legal or regulatory authorities as required by law
All sharing is limited, necessary, and protected by secure channels.
Money Zone is available only to users aged 18 years or older. If we learn that we’ve inadvertently collected data from a minor, the data will be deleted immediately. Parents or guardians may contact us to request data removal.
As a user, you have the right to:
View and correct your stored data
Revoke permissions at any time via your device settings
Request complete deletion of your data and account
To delete your information, please write to info@shiralefinancial.com. Your request will be processed after identity verification and completed within 7 working days.
We retain user data only for the duration necessary to:
Complete the credit evaluation and repayment process
Satisfy any legal or audit-related requirements
Maintain a record for fraud prevention or account recovery if needed
After this period, data is automatically purged from our system.
This privacy policy may be updated occasionally to reflect service or legal changes. All updates will be displayed within the app. Continued use of the app implies acceptance of any new policy changes.
If you have any questions or requests concerning your data privacy, feel free to contact our team:
Email: info@shiralefinancial.com